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The Experts in Social Media
Enterprise Enablement

Who We Are

We are a team of strategists, analysts and technology specialists - media veterans, with 25 years of expertise in data-driven marketing. We help brands and organisations listen to and optimise their engagement with customers and other stakeholders across the full spread of media channels, helping our customers to develop, and successfully implementing effective communication strategies.
  
What We Do
 
  We deploy enterprise listening and engagement technologies,for social and traditional media, and help our customers accelerate value from their existing deployments.
 
Most large enterprises have already invested in listening and engagement platforms, but find that they lack the skills and bandwidth to secure full value from that investment.  We help our clients to successfully leverage their platform choices; providing team training and enablement, platform configuration and maintenance, and a flexible, outsourced managed service for reporting, insight development, workflow and process design and other common platform use-cases.  
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Our Services
"NEED TO KNOW" NEWS
PLATFORM DEPLOYMENT & TRAINING
You’ve made the investment in the tools but is your organisation fully capable of maximising their value?
 
Onboarding multi-functional teams (that means not just marketing!) and integrating your platform with other business applications is crucial to fully realise the value and return on investment from your technology spend.
  
TECHNOLOGY SELECTION
  Navigating the media landscape can be overwhelming. Just as you think you have it sussed there are new mediums and channels to consider. Selecting the wrong tool will result in a disappointing outcome. Get it right and you have established the platform for real success.
 
We can help you to select the platform and individual toolsets that best fit your business goals.
  
  
Keeping executives informed is an important task for any enterprise communications team, but with millions of news stories and social conversations taking place every day, it’s not easy filtering out the noise to focus on what really matters.
 
We provide your time-poor stakeholders with a daily digest of the need-to-know news affecting the organisation, straight to their inbox. 
BIG DATA ANALYSIS
Imagine how effective your global marketing team could be if they were armed with real-time feedback from specific audience personas?
 
Whether it’s competitor benchmarking or exploring new product development concepts across multiple markets, our skilled analysts draw meaningful conclusions from data, transforming it into actions and opportunities that truly drive innovation and growth.
  
  
PERFORMANCE REPORTING
Are your teams focusing on the information that really matters or could they be getting distracted by insignificant statistics?
 
Establishing meaningful KPIs is the first step towards effective performance reporting. Using easily-digested reports and dashboards, with clearly signposted actions ensures pertinent issues are responded to quickly, unlocking the value of your investment.
ENHANCED DATA ANALYTICS
How much trust do you have in ‘out-of-the-box’ sentiment metrics?  
 
Using a thoughtful blend of technology and human analysis, and a reliable framework for assessing brand and reputation, we will unlock trustworthy insights into stakeholder sentiment, emotions, purchase triggers and other business outcomes, ensuring that you leverage your investment in listening technology for real business benefit’
  
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Who We Work With
 
  
Every project has its own distinct objectives and requirements. For each client we draw on our extensive experience and knowledge to deliver precisely the right solution. This carefully tailored approach has led us to work with a wide-ranging list of prominent businesses, charities and government departments over the years.
  
 
  Our Partners
 
We are an established services and support partner for the principal providers of social listening platforms and technologies.
  
NEED SUPPORT WITH YOUR PLATFORM?
 
Get In Touch
  
Media Measurement (Milton Keynes)
Shenley Pavilions
Chalkdell Drive
Shenley Wood
Milton Keynes
MK5 6LB
 
Media Measurement (London)
Media Village
121-151 Great Titchfield Street
London
W1W 5BB