The Countdown is On: Radian6 Discontinued from March 2018
There is now only one month to go until the Radian6 platform is discontinued on the 1st March 2018 and users will no longer be able to login.
But if your brand is still using Radian6, there is no need to panic as you’ll be able to migrate across to Social Studio, Salesforce’s “new” social media management and analysis tool at no extra charge. But you’ll need to start the process ASAP!
Social Studio is Salesforce’s new social tool that combines the social media monitoring technology of Radian6 and content publishing capabilities of Buddy Media software. Salesforce is encouraging any customers who haven’t yet moved to do so before Radian6 is retired.
7 Reasons Why Social Studio Listening is Better
- Completely re-imagined HTML5 user experience with one click dashboards and powerful workbenches that serve the needs of all users
- One tool, one login: Access all your social media platforms and data in a single tool, synched to the cloud, wherever you go
- New and improved sentiment engine that is tenant-specific, supports 10 languages and can be adapted by users for greater control and reliability over results
- The Social Studio app is supported on both iOS and Android, allows dashboard access on the go and is completely cloud synched so social never needs to stop
- More social network coverage than ever before with Instagram, Facebook, Twitter, Pinterest, LinkedIn, Sina Weibo and more
- Massive export improvements as users can now download up to 500,000 posts in the background so you can get on with other work. Summary data is also available to download, as well as the raw data
- Ongoing investment and innovation: Social Studio has 5 releases a year, with hundreds of new features and improvements to ensure it remains an industry leading social media management and listening tool
There are some great new developments and many brands have been taking advantage of the extra functionality and insights that Social Studio offers.
If You Still Need To Make The Upgrade
The good news is that all Radian6 users are able to migrate across to Social Studio (free of charge) and continue with their publishing, engaging and analysing of social conversations.
Simply use your existing Radian6 user credentials and start the move by going to https://socialstudio.radian6.com/login and logging in as normal.
- Social Studio has a strong foundation from Radian6 and Buddy Media
- It is easy and friction-free to upgrade
- Continued investment in Social Studio ensures constant innovation
- Access is included in your existing Radian6 login credentials
Need more help to migrate across to Social Studio? Or training on how best to use Social Studio? Get in touch with us on firstname.lastname@example.org
You can read the full Salesforce announcement about Radian6’s retirement here.
Helping companies get to know their customers has always been at the core of our business. Using social to power that relationship has become a key part of most customer facing businesses and Media Measurement are here to help our customers identify, understand and connect with their customers.